Policies and Trust and Safety

As a Podcaster Pros customer, we value your privacy above all. As a result, we make sure your information is always safe and secure. Podcaster Pros is in complete compliance with the European Union’s General Data Protection Regulation (GDPR), the highest privacy standard. You have complete control over managing your personal information, which means you can access and/or delete your data stored on Podcaster Pros.

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Resolution Center

If you have an issue with an order, you can use the Resolution Center to assist you. We recommend communicating with the buyer/seller first about your issue then use the Resolution Center to work things out when you need to contact Customer Support to help with your order.

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Custom Offers

A Custom Offer is an offer from a seller based on the specific information you provided in your conversation with the seller. If you accept the seller’s offer, it will create an order, which is the equivalent of ordering a Job on Podcaster Pros. A Custom Offer works just like a regular order and comes with the same protections.

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Using Notifications

To increase your chances of getting hired you can activate notifications for your account. Set up email notifications for new service requests published within the categories of your interest and expertise, you can also specify a certain location radius.

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Using Inbox

This is how you can send messages to other buyers and sellers on Podcaster Pros. Your inbox is where you receive messages. Once logged in, from the top menu, click the envelope icon > Messages. Each conversation can be deleted or archived.

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